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How sibayaktoto Handles Your Personal Data

Your account data — including your registered details and wallet transaction records from DANA, OVO, or GoPay — is handled with clear boundaries.

Account Data ProtectionWallet Transaction PrivacyYour Right to Access & DeleteCookie ControlsContact Us Directly
sibayaktoto How sibayaktoto Handles Your Personal Data
KEAMANAN AKUN ANDA

How We Protect and Manage Your Data

Data security at sibayaktoto is handled through a combination of encryption, access controls, and regular review of stored records. Players in Bandung and across Indonesia access the platform over encrypted connections, and all payment data passing through DANA, OVO, or GoPay is processed without being stored in plain text on our servers.

Data Encryption

All data transmitted between your device and our servers is encrypted. Payment details from DANA, OVO, and GoPay transactions are never stored in readable plain text.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences from your browser settings at any time.

Data Retention

Account data is kept for as long as your account is active and for a period after closure as required by applicable financial regulations. You may request early deletion where local law permits.

Access & Correction Requests

You have the right to request a copy of your stored data or ask us to correct inaccurate details. Contact support with your registered account information to start the process.

HUBUNGI TIM KAMI

How to Reach Us About Your Privacy

If you have a question about your data, want to update your registered details, or need to request deletion of your account information, our support team is available around the clock. Reach us through any of the channels below and we will respond to privacy-related requests within a reasonable timeframe.

Live Chat Open the chat window from your account dashboard. Available around the clock for account and data queries, including wallet verification for DANA, OVO, and GoPay.
Email Support Send your data request or privacy question to our support address. Include your registered phone number so we can locate your account quickly.
Account Settings Some data updates — like your phone number or linked wallet — can be changed directly from your account settings page without contacting support.

Privacy Questions We Hear Most Often

These are the questions we receive most often about how your data is handled on sibayaktoto. If your question is not covered here, reach out through live chat or email.

We collect your name, email address, and phone number at registration. Once you link a payment method, transaction records from DANA, OVO, or GoPay are also stored for verification and fraud prevention.

We do not sell your data. We share only what is necessary with payment processors like DANA, OVO, and GoPay to complete your transactions, and with service providers bound by confidentiality agreements.

Contact our support team via live chat or email with your registered phone number. We will locate your account and provide a summary of stored data within a reasonable timeframe.

Yes. Send a deletion request through live chat or email. We will process it in line with applicable financial record-keeping requirements, and confirm once your data has been removed.

We retain account and transaction records for a period after closure as required by financial regulations. Where local law permits earlier deletion, you can request it through our support team.

We use session cookies for login continuity and analytics cookies to improve the platform. You can adjust or block cookies through your browser settings; some account features may require session cookies to function.